Our website; www.radbee.com and our Apps for the Atlassian Platform, hereinafter designated as “our products”, collect some Personal Data from its Users through voluntarily filling of a form.
Owner and Data Controller
14, Ballard Close, Milton
Cambridge, CB24 6DW, UK
Owner contact email: [email protected]
Types of Data collected
We collect Contact Data like email, name, or address used.
The Contact Data may be freely provided by the User.
Users are free not to communicate Data without any consequences to the availability or the function of the service.
Mode and place of processing the Data
Methods of processing
The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT-enabled tools and services, following organizational procedures and modes strictly related to the purposes indicated.
In addition to the Data Controller, in some cases the Data may be accessible to certain types of persons in charge/involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.
The Data is processed at the Data Controller’s operating offices and in any other place where the parties involved with the processing are located. For further information, please contact the Data Controller.
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.
The use of the collected Data
The Data concerning the User is collected to allow the Owner to provide and improve its services, managing support and contact requests, managing contacts and sending messages. The Personal Data used for each purpose is outlined in the specific sections of this document.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Analytics and Usage Tracking
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior to improve our Products.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of our products, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
- Personal Data collected: Cookies and Usage Data.
Managing support and contact requests
This type of service allows our company to manage support and contact requests received via email or by other means, such as the contact form.The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).
User database management
This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to our products, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks’ profiles) and used to build private profiles that the Owner can display and use for improving our products.
Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on our products.
Interaction with live webinar platforms
This type of service allows Users to interact with third-party live webinar platforms, for the purpose of contacting and being contacted by the Owner’s support and marketing departments.
If one of these services is used, it may collect Contact and Usage Data. Live webinars may be recorded.
Additional information about Data collection and processing
The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of our products or the related services.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.
Additional information about User’s Personal Data
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.
The rights of Users
Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, canceled, updated, corrected, transformed into an anonymous format, or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.
Our products do not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.