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Case Studies

How to integrate your automated tests pipeline with Jira and Xray?

How to integrate your automated tests pipeline with Jira and Xray?

Let's say that you are committed to automated tests and have also built a fluent CI (Continuous Integration) pipeline. Each commit triggers the pipeline and runs a set of automated tests. However, your development cycle starts in Jira, and you would like to close the loop in Jira too. Hence, you want that the automated test cycles will be reported into Jira, providing greater visibility into the status of development. Moreover, in situations where evidence of successful testing is required; i.e. from compliance reasons, it would be easier to tie all the traceability together if test results...

Using EazyBI to report Jira Service Management SLAs

Using EazyBI to report Jira Service Management SLAs

At RadBee, we’re able to help many of our clients who are using Jira Service Management to better use EazyBI for monitoring the performance of their customer service teams and generate specific and targeted reports toward that goal. This story is the product of an exceptionally complicated client support situation. We found ourselves closely interacting with EazyBI’s fantastic support team, in order to configure specific data import capabilities into EazyBI. You’re welcome to use the logic and code provided at the end, if you face a similar situation.   Applicable scenario: Service calls are...

Babylon Health Case Study

Babylon Health Case Study

Moving a CAPAs management system to Jira Cloud for global compliance & continuous improvements How RadBee empowered Babylon Health, a leading international digital health company, by seamlessly moving their Jira-driven CAPA Management System to the Atlassian Cloud, improving global user adoption, audit outcomes, documentation, and overall quality.  "When I came to Babylon, I had the unique opportunity to design a Nonconformities and CAPAs management system. It was an amazing trip, and I couldn't have asked for a better partner than Radbee. We literally designed and developed the...

How we Saved a medical device company time, compliance headaches and money

How we Saved a medical device company time, compliance headaches and money

For international health industry companies, ensuring regulatory compliance is difficult. Add into the mix an outdated paper-based Quality Management System (QMS), and the task to meet regulatory requirements across multiple locations in an efficient, cost-effective, timely manner becomes impossible – and threatens to derail a busy, successful international organization for non-compliance.  The challenge   An in vitro diagnostics (IVD)  medical device and clinical lab organization with offices in the U.S. and Europe desperately needed a new QMS to better manage a vast quantity of paperwork....

Digitising paper QMS & ensuring ISO-27001 compliance

Digitising paper QMS & ensuring ISO-27001 compliance

The challenge of digitising paper QMS An efficient quality management system (QMS) is the lifeblood of any company in the health industry. Failure to meet strict regulatory and compliance requirements could mean lost business or even a complete shutdown of operations. Improving and digitising paper QMS can be a key part of modernising your process and fulfilling various compliance requirements. Biotech start-up SOPHiA GENETICS has had a QMS in place since its launch six years ago. VP of Quality Jasmine Beukema and her team work hard to ensure that SOPHiA has always met the medical device...